Cancellations and Refunds

We strive to provide the best experience for our customers, and our cancellation and refund policy is designed to ensure clarity and fairness. Please review the terms below:

Cancellation and Refund Terms for SmartPrintCoreH7x
  • Eligibility for Cancellation: You may cancel your order within 3 days of placing the order or before the order is shipped, whichever occurs earlier. Once the order is shipped, cancellations will not be accepted.
  • Refund Process: For eligible cancellations, a full refund will be processed within 5–7 business days from the date of confirmation. Refunds will be credited to the original payment method used during purchase.
  • Non-Refundable Scenarios:
    • Orders that have already been shipped or are beyond the 3-day cancellation window.
    • Custom or bulk orders (if specified at the time of purchase).
    • Orders with promotional discounts involving non-returnable bonus items.
General Cancellation Policy for 3D Printer Mainboards
  • Defective Boards: If a defect is discovered after delivery, the board may be eligible for a replacement under the warranty policy, but not for cancellation or refund.
  • Change of Mind: Cancellation requests due to a change of mind will only be accepted within the eligible period (3 days or prior to shipping).
  • Returns After Shipment: We do not accept returns or process refunds for opened or used mainboards unless a defect is reported and verified.
  • Shipping Costs for Returns: If an order is canceled within the eligible period but has already been shipped, the customer may bear the shipping cost for returning the product.

For any questions or assistance with cancellations, please contact our support team at info@boltzrnd.com. We are here to help!

Thank you for choosing Boltz R&D.

Contact Us

Boltz R&D

1st Floor, F1/H Duplex, Sanjay Nagar, Ghaziabad, Uttar Pradesh, India, 201002

Contact: +91-9717582992

Email: info@boltzrnd.com